What is software documentation?
Software documentation is support material for software applications. It helps people to use your software to perform their business activities.
Typical software documentation deliverables are:
- User guides
- Process and procedure guides
- Quick reference sheets
- Training notes and course materials
- Reference manuals
- Online help (on-screen help) systems such as Compiled HTML, WebHelp and JavaHelp
Next: Business problems caused by poor software documentation.